Dear Customers:
Due to the approach of Christmas, parcel shipping will be affected by the holidays.And normally proper parcel delivering time( seven or nine working days) may be deferred for some time because of other additional factors,such as the related customs and transporting companies on holidays.However, our company will ensure the safety of package arrival in order to avoid unnecessary complaints between us.
Thank you for your understanding and support!
- All orders will be insured for the full purchase amount, and can be tracked at the EMS website.
- All international shipments are shipped via EMS express mainly in retailing,while for wholesaling,Please contact us now,click us to Feedback now! That is why you can enjoy free shipping and great discount offering here off retailing.Save more money now enjoying real brand new quality.
- All the packages will be mailed inside another box!
- We are a professional online dealer and cooperate with EMS expressing long-term,shipping order and delivering right to your door.Please make sure you are at home when the packages will be arrived.
- After placing orders,please check your email here to get order confirmation,and you also can track your order online with clicking the botton of "Order Tracking" at our website!
Return
- We are committed to your complete satisfaction. All ordered items here are closely to the word here "what you see on our website are what you get in 7days".Before enjoying easy exchange & return policy,You must contact us with returning shipping address before sending the items back. Feedback now! All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
- All ordered items are the right items you pick here.We promise you of the right order package.So if returning right items for a refund: all returned items are subject to a 15% restocking fee. Shipping and handling charges are non-refundable.
- We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.
- All returned merchandise should be sent to the shipping address we email you after you get our feedback here!
Exchanges
- We will accept exchanges for a different size or color within 30 days of the original order dispatch date. Please contact us with your Order ID and one of our team members will help you.Feedback now! If you would like to exchange items to a different style, you would have to return your items for a refund* (as per Return policy) and place a new order for the style you prefer.
- You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
- We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
Order Cancellation
- Cancellation of an order must be requested before the order has been dispatched.Cause that we process all orders as quickly as possible within 6-8hours after orderss placing, so we are not always able to cancel an order after it is placed. Hope yoou can understand in this key point.Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
Friendly Notice: If you did not receive your 10-digit tracking number within 3 days after placing your order, your e-mail server may have seen it as spam. In this case, please contact us for assistance in orders' tracking.
